FAQ
We know that sometimes you might have questions before or after your purchase. To make things easier, we’ve put together a list of answers to the most common questions. If you don’t see your question here, don’t hesitate to reach out to us!
1. What products does Azokro sell?
At Azokro, we provide a selection of high-quality kitchen cleaning essentials designed to simplify your daily cleaning tasks. Our products are crafted to help you maintain a clean and organized kitchen with ease and efficiency.
2. How do I place an order?
Placing an order is easy! Simply browse our collection, add your desired products to your cart, and proceed to checkout. We accept various payment methods, including credit/debit cards and PayPal. Once your payment is confirmed, we’ll get your order ready for shipping.
3. How can I track my order?
Once your order has been shipped, we’ll send you an email with a tracking number so you can keep an eye on its progress. You can use this number to track your package through the shipping carrier's website.
4. What should I do if I received a damaged or incorrect item?
If your order arrives damaged or you’ve received the wrong item, don’t worry! Please contact us immediately at service@azokro.com or call us at (+1) 253-322-7222. We’ll sort it out and make sure you receive the correct product.
5. Can I modify or cancel my order after it’s been placed?
Once your order is confirmed, we start processing it right away to ensure quick delivery. Unfortunately, we are unable to modify or cancel an order once it’s in the system. However, if you need to make a change, feel free to reach out to us, and we’ll see what we can do.
6. Do you offer international shipping?
Yes! We offer shipping to most countries. International shipping fees are calculated at checkout based on your location. Please note that any customs duties, taxes, or other import fees are the responsibility of the recipient.
7. How do I return an item?
If you’re not completely satisfied with your purchase, we offer a 60-day return policy. Just make sure the item is unused and in its original packaging. For detailed instructions on how to return your item, please check our Return Policy page.
8. How do I contact customer support?
Our customer support team is happy to assist you with any questions or concerns. You can reach us by email at service@azokro.com or call (+1) 253-322-7222. We aim to respond to all inquiries within 24 hours.
9. Can I store my cleaning tools outside?
We recommend storing your cleaning tools in a dry area to maintain their durability. While they are designed to withstand regular use, storing them in a damp or humid environment may reduce their lifespan.
Still Have Questions?
If you need more help, don’t hesitate to get in touch with us. We’re here to ensure you have a great experience with Azokro!
📧 Email: service@azokro.com
📞 Phone: (+1) 253-322-7222
🏠 Address: 510 South Spring Street, Los Angeles, CA 90013, USA